Customer Service

Please allow for 4-6 weeks for your product to arrive. If you have additional questions about the sale or your purchase, please contact NGCreativeFlashSale@natgeo.com.

Product Description

All of our collectible signed prints are printed on 9.5" x 9.5" Fuji Crystal Archive paper. The image sizes vary in size based on the aspect ratio/orientation of the actual photograph. Landscape images will be printed at roughly 8 inches on the long side, and square images will be printed at roughly 7 inches. All of the prints have a border of approximately 1.25 inches to allow for the photographers to add their signature.

Returns and Exchanges:

If your print arrived damaged in shipping, mail your return to the address below. Please include the packing slip that came with your item and a note requesting either a replacement or a refund. Once we have received your package, we will process your refund or exchange.  Returns must be received within 30 days of shipping.

National Geographic Flash Sale returns
1145 17th Street, N.W. #M5105
Washington DC 20036, USA

We suggest that you return items using a trackable method of shipping.